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Privacy policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we give you detailed information about the handling of your data.

Collection, processing and use of personal data

You can visit our site without disclosing any personal information. We store only access data without personal references such as the name of your Internet service provider, the website from which you visit us or the name of the requested file. This data is used solely to improve our offer and permit no conclusion on your person.
Personal data is only collected if you provide them as part of your order / purchase or open a customer account or registering for our newsletter. We use this information without your express permission, solely for the processing of your tour.

Payment data

Your payment information when ordering will be encrypted to our partner Trust My Travel. You hereby acknowledge and agree that this information to process the order to Trust My Travel (Headquarters: Trust My Travel Limited, The Cedars, New Road, Ryhall, Rutland, PE9 4HL in Great Britain, including the United States) are received (hereinafter called "payment service provider"). The Frankfurt Sightseeing GmbH even knows or store any payment information. With a choice of payment you do accept any terms, conditions and privacy policies of the respective payment service provider and release, to the extent permitted by law, Frankfurt Sightseeing GmbH from any liability and responsibility.

Use of Cookies

In order to make your visit to our website and to enable certain functions, we use cookies on different pages. These are small text files that are stored on your device. Some of the cookies we use are after the end of the browser session, so after you close your browser, deleted (so-called. Session cookies). Other cookies remain on your device and allow us or our affiliates, the browser on your next visit to recognize (persistent cookies). You can set your browser so that you are informed about the use of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. In the non-acceptance of cookies, the functionality of our site may be limited.

Create pseudonymous user profiles for Web Analytics

On this website, a web analytics service provided by Google, Google Analytics data be collected and recorded, from which user profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and to improve and to customize our offering in line. Cookies may be used. Cookies are small text files that are stored locally on the computer and allow the visitor as a recognition when you return to our site. The pseudonymous usage profile remains must be given separately express consent of the person concerned is not aggregated with any personal information about the bearer of the pseudonym. On pages of our partners you can get further details on personalized advertising banners and advertisements and completely anonymous analysis of your surfing behavior on this page contradict: Google Inc.

Disclosure of personal data

Your data will be transferred to our ticketing system as far as this is necessary for the process. For the settlement of payments your payment data will be transferred to our payment service provider Adyen.

Right to information

Under the Federal Privacy Act, you have a right to request information about your stored data, and the right to correct, block or delete such data.

Contact for Privacy

Questions for the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data and revocation of consent, please contact us at: Frankfurt Sightseeing GmbH, Bettinastraße 30, 60325 Frankfurt.